Terms & Conditions

These Terms & Conditions govern your use of our website and the travel services provided through our platform. By accessing our website, submitting an enquiry, or booking a travel service, you agree to comply with these terms.

Our services are designed to help travellers discover and plan trips across India and other destinations offered through our travel programmes. Travel arrangements may involve accommodation providers, transportation companies, guides, activity providers, and other third-party partners.

Please read these Terms & Conditions carefully before making a booking or using our services. By continuing to use our website or services, you acknowledge that you have understood and accepted these terms.

Third-Party Services & Liability

Some travel services may be provided by independent third-party suppliers, including hotels, airlines, transportation providers, guides, activity operators, and other service partners.

While we aim to work with reliable partners, the availability, quality, schedules, and operation of third-party services may be outside our direct control.

We are not responsible for delays, cancellations, changes, losses, or disruptions caused by circumstances beyond our reasonable control, including weather conditions, natural events, government restrictions, transportation disruptions, or other unforeseen circumstances.

Website Use & Policy Updates

The content available on our website is provided for general travel information and planning purposes. While we aim to keep information accurate and updated, travel details, prices, schedules, availability, and regulations may change.

You agree not to misuse the website, attempt to gain unauthorised access, interfere with its operation, or use its content for unlawful purposes.

We may update these Terms & Conditions from time to time to reflect changes in our services, website practices, or applicable requirements. Updated terms will be published on this page.

If you have any questions regarding these Terms & Conditions, please contact our team through the contact details provided on our website.

Bookings & Travel Services

All travel bookings are subject to availability and confirmation. Details such as accommodation, transportation, activities, itineraries, inclusions, and pricing will be communicated during the booking process.

We reserve the right to make reasonable changes to an itinerary when required due to availability, weather, operational conditions, safety considerations, or circumstances beyond our control.

Travellers are responsible for providing accurate information required for making and managing their bookings.

Payments, Cancellations & Refunds

Payment requirements, booking deadlines, cancellation conditions, and refund policies may vary depending on the travel package, accommodation, transportation provider, activity, or other service involved.

Any applicable cancellation charges or refund conditions will be communicated before or during the booking process where applicable.

Refunds, where applicable, may be subject to the policies of third-party suppliers and the payment method used for the booking.

Traveller Responsibilities

Travellers are responsible for ensuring that they have valid passports, visas, permits, travel insurance, and any other documents required for their journey.

Travellers should provide accurate personal and travel information and follow the instructions, safety guidelines, and local regulations applicable to their trip.

Travellers are also responsible for their personal belongings and for complying with the rules of hotels, transport providers, attractions, guides, and other service providers.